🚨 Understanding the Issue
If your Icetubs Engine isn’t cooling as expected and the water stays above 10°C, the problem is often linked to the environment or restricted airflow.
Before looking into advanced solutions, try these simple steps to restore cooling performance.
🔧 Step-by-Step: How to Fix It
✅ Step 1: Check the Environment
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Place the engine in a well-ventilated area.
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The surrounding temperature should be between 15 and 20°C.
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Avoid placing the engine in a corner or against a wall. It needs space on all sides for heat to escape.
✅ Step 2: Let the Engine Rest
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Turn off the engine for at least 4 hours.
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Restart it later in the day when it’s cooler, such as during the evening.
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Check the water temperature the next morning to see if it has improved.
✅ Step 3: Inspect and Clean the Cooling Fan
Dust can build up on the fan over time, which restricts airflow and may trigger error codes like E2 or E3.
| Before Cleaning | After Cleaning |
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🧼 Cleaning Options
Clean it yourself
Remove the side panels and gently remove dust from around the fan using a soft brush or cloth.
📹 Still No Cooling?
If the water is not cooling down after trying the steps above:
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Record a short video showing the engine
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Include any error codes on the screen
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Show the setup and surrounding space
- Write down the Engine's ID and Barcode
Send the video to our support team so we can guide you further.
🛠️ Error Codes to Watch For
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E2 indicates restricted airflow near the fan
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E3 relates to high internal temperature or warm surroundings
📩 Contact Support
Need help with cleaning the van? 👉 Reach out to the Icetubs Service Team
We’re here to help get your cold back.