How Does Your Icetub get Delivered

🧾 Everything You Need to Know About Shipping Your Icetub

We ship Icetubs around the globe. Whether you're ordering an IceBarrel, ProBath, or accessories, we want your delivery to be smooth and stress-free. Here’s what to expect after your order is placed.

⏱️ Delivery Times

Icetubs (Barrel, Bath, ProBath): Estimated delivery is around 6 weeks after payment.
Accessories: Typically arrive within 2 weeks.
Remote locations (e.g. islands): Delivery time may vary—contact us for an estimate.

Shipping begins once payment is received. For a more detailed timeline, feel free to reach out.

👉 Contact Us for Delivery Info

🌍 International Shipping

Yes, we ship worldwide. For details on delivery to your specific country, check our Shipping & Delivery Page or get in touch with our team. We’ll help confirm timelines, taxes, and any potential customs steps.

📦 What If My Icetub Arrives Damaged?

If your product is damaged on arrival:

Don’t worry—we’ll help you.
Contact us immediately with photos and your order number.
We’ll resolve the issue efficiently.

Your satisfaction is our priority.

🔎 Order Tracking

Once your order has shipped, we’ll email you the tracking information.
Didn’t receive a tracking email within 3 weeks of payment? Please get in touch via the contact form so we can check it for you.

📩 Contact Icetubs Service & Maintenance
Click the link and submit your info directly to our support team, we will take it from there.

🚛 Extra Delivery Charges

Some remote or difficult-to-access areas may require additional delivery fees.
Import taxes or customs charges may apply depending on your location.

Check with your local authority for specific import details, or let us know—we’re happy to look into it for you.